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Questions & Answers

At Top Plus Cleaning Services, we understand that schedules can change. If you need to cancel or reschedule a cleaning service, please notify us at least 48 hours in advance. This allows us to adjust our schedule and ensure that our team remains productive. Cancellations made less than 48 hours in advance will incur a fee of 20% of the cost of the scheduled cleaning. Thank you for your understanding and cooperation!

At Top Plus Cleaning Services, the safety and respect of our team members are paramount. Our employees are authorized to leave any workplace if they are victims of harassment or disrespect of any kind. If such an incident occurs, our office will be notified immediately and work will be abandoned. The full service fee will be charged via the registered payment method. In addition, if necessary, a police report will be filed to ensure the safety and well-being of our staff. We are committed to providing a respectful and safe environment for both our customers and our employees. Your understanding and cooperation in maintaining a respectful atmosphere is greatly appreciated.

Yes, Top Plus Cleaning Services is an insured and licensed company. We have all the necessary certifications and insurances to guarantee safety and security for both our clients and our team. You can trust us to provide a professional and safe service.

You can easily book online via our website or contact us by phone.

We serve several cities, including DMV and Washington DC areas. See our full list of areas served or contact us to check availability in your area.

Yes, we offer weekly, fortnightly and monthly cleaning plans. Get in touch to discuss which frequency best suits your needs.

Yes, we offer deep cleaning services for both those moving out and those moving into a new property. We ensure that the space is spotless before or after the move.

Absolutely! Our services are completely personalized. You can choose the rooms and areas you want cleaned, and we’ll tailor the cleaning to your preferences.

Yes, we offer professional carpet cleaning services, removing deep stains and dirt to restore the beauty and durability of your carpets.

Yes, you can request a free quote online or by phone. We’ll give you a personalized estimate based on your needs and the type of service you require.